I beta testers servono, Microsoft ne è certa tanto d’averne bisogno più che mai. Il vice presidente senior della Microsoft Steven Sinofsky ha svelato che la compagnia è in procinto di risolvere oltre 2,000 bugs trovati dai beta testers di Windows 7. Si chiude quindi quella polemica iniziata da Chris Holmes iniziata la scorsa settimana, una critica sulla poca importanza data ai Beta Testers interni ed esterni.

Mr. Sinofsky writes that at its peak, Microsoft was receiving one Send Feedback report every 15 seconds for an entire week. It has received 500,000 feedback reports already — approximately 500 per developer, part of why it has been too busy to say much. Microsoft also thanks its Connect members (the MSDN/Technet enrolled beta customers) for sending in numerous technical reports. Both the public and the Connect feedback has helped more bugs be found and fixed than in any previous Windows release, Mr. Sinofsky states.

Mr. Sinofsky shed light on Microsoft’s definition of a bug as well, stating:

Let’s talk a bit about “bugs”. Up front it is worth making sure we’re on the same page when we use the much overloaded term bug. For us a bug is any time the software does something that someone one wasn’t expecting it to do. A bug can be a cosmetic issue, a consistency issue, a crash, a hang, a failure to succeed, a confusing user experience, a compatibility issue, a missing feature, or any one of dozens of different ways that the software can behave in a way that isn’t expected. A bug for us is not an emotional term, but just shorthand for an entry in our database representing feedback on the product. Bugs can be reported by a human or by the various forms of telemetry built into Windows 7. This broad definition allows us to track and catalog everything experienced in the product and do so in a uniform manner.[DailyTech]

Sinofsky rompe il famoso silenzio Microsoft sui propri prodotti rispondendo anche di persona a Chris Holmes dove spiega attentamente le motivazioni del passaggio di Windows 7 dalla Beta allo status di RC. Chris Holmes scriveva infatti la scorsa settimana:

“I know I drifted off into a bit of a rant … and hopefully this feedback is taken seriously by the Windows team (hey, there’s a chance, it’s not like we’re dealing with the Windows Live team, those people don’t know the meaning of the word feedback).”

Microsoft cambia e in meglio e non ci sono dubbi che l’attenzione data ai Beta Testers, a Chris Holmes e ai critici possa trasformarsi in un ulteriore punto a favore quando verrà commercializzato Windows 7.

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